Voice Assistant
For home care, senior care, and non-medical care agencies that want every important caller captured, qualified, and ready for office follow-up.
Coverage
One agency line
after-hours or overflow
Included
AI voice assistant configured for your home care or senior care agency
After-hours and overflow call handling for families, clients, caregivers, and applicants
New care inquiry qualification with caller, care recipient, location, timing, and callback details
Urgent client and caregiver issues flagged for faster office response
Email delivery to your office team
Internal dashboard for calls, summaries, transcripts, and follow-up status
Approved knowledge base for services, service areas, hours, and common agency questions
One forwarded-number workflow for your agency location
Assistant tuning for your intake language, escalation rules, and office tone
Guardrails
No medical, legal, or care-plan advice
Emergency redirect language for unsafe or time-sensitive situations
Approved agency facts only for services, rates, coverage areas, and policies
Uncertain answers routed back to your office instead of guessed
No audio stored by the app in v1